Privacy policy

Privacy Policy

A.M WILLIAMS & S.B WILLIAMS ("we," "us," or "our") respects your personal privacy and is committed to protecting the personal data collected through our Shopify website azvf1h-0m.myshopify.com. This Privacy Policy explains how your personal information is gathered, used, and disclosed when you visit, make a purchase, or interact with us.

1. Information We Collect

When you interact with our website, we collect several types of information to provide you with a smooth, tailored shopping experience:

  • Device & Usage Information: When you browse our site, we automatically collect information about your device, including your IP address, web browser type, time zone, cookies installed on your device, and how you interact with specific decorative trays, coasters, or phone stand listings.

  • Order & Transaction Information: When you make or attempt to make a purchase, we collect specific details necessary to fulfill your request, including your name, billing address, shipping address, payment details (credit card numbers or alternative payment tokens), email address, and phone number.

  • Communication Data: If you contact us directly via [email protected], we store the message history, inquiries, and contact information to assist with ongoing support.

2. How We Use Your Personal Information

We utilize your personal information to fulfill our commitments to you and enhance our business operations, including to:

  • Process and fulfill your order (handling payment authorization, arranging shipping, and sending invoices/order confirmations).

  • Communicate directly with you regarding updates on your orders or support queries.

  • Screen orders for potential risk or fraud.

  • Improve and optimize our store layout, product selections, and marketing initiatives.

3. Sharing Your Information

We share your Personal Information with trusted third-party service providers to help us run our store and fulfill your purchases:

  • Shopify: Our store is hosted on Shopify, which powers our e-commerce platform. You can read more about how Shopify handles your information on their privacy policy pages.

  • Logistics & Carriers: We share your delivery address and name with courier partners solely to deliver your orders.

  • Legal Compliance: We may share information to comply with applicable Australian laws, regulations, or valid legal requests (e.g., search warrants or court orders).

4. Cookies & Tracking Technologies

We use cookies, web beacons, and tags to recognize your device, maintain cart items while browsing for trays or phone stands, and understand site usage trends. You can manage or disable cookies through your personal browser settings; however, doing so may impact certain functionalities of our online store.

5. Data Retention

When you place an order through azvf1h-0m.myshopify.com, we maintain your Order Information for our records unless and until you ask us to delete this information.

6. Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, update, correct, or request deletion of your personal information. To exercise these rights, please contact our privacy representative at [email protected].